Frequently Asked Questions
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Our FAQ section covers the most common inquiries from employers—including eligibility, salary, work permits, levy details, hiring timelines, and more. Whether you’re a first-time employer or looking to better understand your responsibilities, this guide will help you make informed decisions when hiring a Migrant Domestic Worker (MDW). Find answers to key topics about regulations, costs, maid transfer options, and government requirements—all in one place.
Who can apply for a maid?
Singaporeans, Permanent Residents, and foreigners with valid employment or work passes can apply to hire a Migrant Domestic Worker (MDW), provided they have a legitimate need for assistance at home. Approval is subject to the Ministry of Manpower (MOM)’s assessment. Expatriate employers must also confirm that their immediate family members reside with them during the application process.
What is the current maid levy in Singapore?
Employers hiring a Migrant Domestic Worker (MDW) in Singapore must pay a monthly levy of either S$300 (standard rate) or S$60 (concessionary rate). The levy starts accruing from the fifth day after the helper arrives in Singapore, including the day she arrives. Payment must be made through a GIRO arrangement—failure to maintain an active GIRO account may result in the cancellation of the helper’s Work Permit. Employers can check and manage their levy payments via the Ministry of Manpower’s (MOM) online Foreign Worker Levy portal using their SingPass credentials.
Who qualifies for a maid levy concession in Singapore?
Households in Singapore may qualify for a levy concession for up to two Migrant Domestic Workers (MDWs) if they meet specific criteria set by the Ministry of Manpower (MOM). Generally, eligibility includes families with a Singaporean child or grandchild under the age of 16, or an elderly Singaporean (such as a parent, grandparent, or in-law) aged 67 and above living in the same residence. Additionally, families caring for a person with a disability may also apply for the concession. All applications are subject to MOM approval. For full eligibility details and application support, contact us at +65 6931 9888.
Who is eligible to hire a Migrant Domestic Worker (MDW) in Singapore?
Singapore Citizens, Permanent Residents, and expatriates holding valid work passes can apply to hire a Migrant Domestic Worker (MDW), provided they have a legitimate reason for needing help at home. All applications are subject to approval by the Ministry of Manpower (MOM). Expatriates must also declare that their family members reside with them in Singapore when submitting their application.
General monthly salary range for MDWs by nationality
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Indonesian MDWs: From S$570 and above, depending on experience and skills.
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Filipino MDWs: From S$620 and above, depending on experience and skills.
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Myanmar MDWs: Typically from S$450 to S$500, depending on experience.
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Indian MDWs: Generally from S$500 to S$550, depending on experience and language abilities (especially Tamil or English).
How long does it take to hire a maid in Singapore?
It typically takes 1–4 weeks, depending on whether the maid is available locally or needs to be brought in from overseas.
What are the responsibilities of a Migrant Domestic Worker (MDW)?
MDWs typically help with household chores such as cleaning, cooking, laundry, childcare, and elderly care, depending on the employer’s needs.
Do I need to provide accommodation and meals for the maid?
Yes, employers are required to provide suitable accommodation and three meals per day for their MDW.
What happens if I’m not satisfied with the maid’s performance?
Most agencies offer a replacement policy or trial period. Check with your agency about their terms and conditions.
Are there age restrictions for hiring a MDW?
Yes, MDWs must be between 23 and 50 years old at the time of application (subject to MOM rules).
What medical checks are required for the MDW?
All MDWs must undergo and pass a medical examination upon arrival and every 6 months (6ME) thereafter.
Can I change or transfer my maid to another employer?
Yes, but this requires approval from MOM and consent from the maid and both employers.
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